Help

Help

Information about Fidelity Information Services KORDOBA GmbH is available to each internet user without them having to log in as a user or having to register as a future Fidelity Information Services KORDOBA GmbH user.

To register, please use the link "New Registration" and type your data into the computer. Please pay attention to small or capital letters when you are entering your identification and password. Please fill out all areas of the application. After that you will immediately become a registered user.

If you are already a registered user in the Fidelity Information Services KORDOBA GmbH internet homepage, you have access to the secure pages of Fidelity Information Services KORDOBA GmbH GmbH after you have logged in using your personal username and password. Again, please pay attention to small and capital letters when logging in.

In case you forget your password, please don't hesitate to contact our Fidelity Information Services KORDOBA GmbH Logistic (logistik@kordoba.de).

General Information

The database of this internet homepage is permanently being updated. For this reason, this site is designed to be dynamic. We would like to make the following suggestions:

  • The site is optimized for Internet Explorer. However, it is also possible to use other browsers.
  • A screen resolution of 800x600 is possible, but a higher resolution is recommended.
  • The color display is better if you choose more than 256 colors.
  • "Javascript" has to be released in your browser.
  • If you work with your personal user identification, then the Fidelity Information Services KORDOBA GmbH homepage pages run with HTTPS-protocol. For that, the browser has to be licensed for SSL V2 and V3 (navigator under Security/Navigator, IE under Tools/Internet Options/Advanced). If you are also using a firewall, you have to have release the firewall for HTTPS. If you are using a client, you might need the port for the HTTPS-protocol.
  • For navigation throughout the site, a complete "session" will be started when you have logged in with your personal username. If there is no mouse click for more than 1 hour on one of the menu items of the navigation bar the session will be ended for security reasons. You will get a corresponding notification via email and will have to log in again into www.Fidelity Information Services KORDOBA GmbH.de.


Advice on Printing

When you print out a page, only the middle section of that page will be printed out. The navigation and service areas will not be printed.


Download of Data Files

Two different types of downloads are integrated - one is recorded, the other one is not recorded.

If you are using the non-recorded download, the data file will be transferred to your computer temporarily and, if requested, will be opened immediately with a corresponding application.
This download designated by a square button which contains the data file type, for example .

If you are using the recorded download, you choose into which directory of your computer the data file should be saved. With your first download the application "AppletFile" is transmitted. You must agree to the AppletFile certificate.
This download is designated by a round button which contains the data file type, for example .
Due to technical reasons, an "x" has been inserted in front of the suffix in the alternate text to the data file name. When the data file is being downloaded, the "x" will be eliminated.